Employment Tribunal system is broken, says new CIPD survey

Good morning, is training still the issue in 21st century? Going by personal 35 years working experience, employers hold the three trump cards, i.e. case knowledge, evidence and financial support. Now they want threat of claiming costs to prevent litigation (all the three aces). In employment dispute, worker only persues remedy in IT when all else fails. It is only at the instructions of IT that the employer exchanges evidence, so what you people thing should replace openness to prevent vexatious cases? May be ACAS should be mandatory? Remember, worker is all alone against employer in this age of dwindling Trade Union support.
Hope this helps.

Mornin Martin, was looking for an opportunity to be devils advocate and I's been robbed as you ain't left a lot out of the equation just a bit concerned that managers so devoid of emotional literacy and relationship management skills in the first place makes you wonder how did they get there?

Have come across some very good Parrot's who can present a very plausible Professional Ideologies in public whilst expressing their significantly less than pro-social personal ideologies in private - not very nice at all.

Nevertheless this concept of sort of really listening to poeple probably needs looking at again as without it most relationships crack-up pretty soon.

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Agreed.

Employee/Employer have the same intrinsic problems. Manager or Subordinate if there is a conflict, then more often than not it is down to personality clashes, and cultural attitudes from both sides.

People who have strong beliefs and opinions often clash, and arbitration is the only way forward. Changing legislation would be seen as working in favour of the employer.

Managers need to be trained in better communication skills and resolution techniques. The yneed to understand the bigger picture to get the best from their employees.

Employers also need to understand, many employees wnat to contribute to the business, but are often ignored and overruled by their seniors, even when the error of there decision is pointed out.

Employees however, are being targeted, by charding a higher fee for so called 'unfounded allegations'. It is down to the business toe ensure they have a more robust performance managed business, to eradicate or reduce these types of claims.

Unfortunately, in the real worild, managers are often out of their depth when it comes to disputes, and lack the skills and know how to resolve them. It normally ends up in an escalation situation. The end result in the employee taking up issue.

Negotiation around this mine field is the key. Good robust training will provide a way out. But many organisation do not want to invest in this area, under the present economic climate.

This issue wil clearly not go away for some time, until someone decides to take their head out of the sand and look around.