Cleaner demands compensation claiming lack of English is disability

If native english speaking cleaners are also failing to earn the NWM then there is a case to answer but my take on this story is that despite having an own-language supervisor (which must make giving direction that much easier) the cleaner wasn't performing as required. It may be that her standards were much higher than hercolleagues, it's difficult to motivate anyone at NWM rates of pay. Over the years I've seen cleaning stints increase alarmingly and performance standards decline as contracts are competed for. Only customers cn drive up standards, and with them, wages

So no problem being Disabled Dyslexic just functionally illiterate not a problem ?

Supervisor sounds like a fine wonderful caring person tho.......