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...ongst other employees and leaves employers particularly vulnerable to costly employment tribunals. The estimated cost for absence is over £16bn across the UK and can cause considerable distress for employees and employers. Workplace Law can help with our knowledge and experience of implementing absence management policies and practices across all sectors by implementing an absence management system to suit your business. We can also train your managers, provide one off support for a specific absence issue or case, provide on-going support and give your managers the confidence to effectively manage absence ...
Support | 9 Feb 2012
...peers, since empty desks often mean colleagues have to pick up the slack, and may not perform so well in their own roles. As a result, morale can suffer, stress can rise, and the performance of the organisation can be affected. Managing absences can be a difficult and sensitive task. However, poor absence management can have significant legal risks. For example, stress-related absences can lead to constructive dismissal claims, and the failure to implement a fair procedure can lead to claims for unfair dismissal. A positive management culture to discourage absenteeism in the first place, and the correct handl...
Video - Seminar | 6 Jul 2010
...ledged to save up to £555m by reducing staff sickness absence in the NHS. The CIPD said that high levels of sickness absence in the NHS will only be tackled if there is a twin-track approach that looks to drive up the quality of people management across the health services, as well as improve absence management policy and practice. Ben Willmott, Senior Public Policy Adviser and author of the CIPD’s respected Annual Absence Management Survey, said: “There is no doubt that the NHS and the public sector as a whole have particular challenges in managing absence, with a high proportion of high-pressu...
News | 26 Mar 2010
I am in the process of designing an absence management policy. Legally do I have to publish the actual trigger levels or is the absence policy/procedure enough?
Comment | 21 Feb 2011
...gy causing their symptoms. The key issue here is to identify why they don't feel well enough to go to work. As Ann has identified, this is all about motivation, about enjoying work. The Boorman review that has identified the potential savings of £500m does not say this can be done simply by absence management, but by addressing 'health and wellbeing'. This is all about helping staff feel good about their work, and also feeling good about themselves because they are leading a healthy lifestyle. Good management is a fundamental part of this, but employees should also accept some responsibility for th...
Comment | 30 Mar 2010
I believe that focusing on absence management policy and practice will be counter productive as it is dealing with the outcome not the cause. listening to and coaching NHS professionals gives me an insight into : the dissatisfaction felt, the perceived lack of support, the many changes in standards, sadness and anger at the standards o...
Comment | 28 Mar 2010
Mathew, excellent point on disability. Its deeply worrying though that many employers, including those in the public sector who should know better, still dont disregard disability related sickness absence from redundancy selection criteria. Pregnancy related absence is quite rightly 'red circled', but the same logic is rarely applied when it comes to disability issues. A few high profile cases with damages set to reinforce the seriousness of the issue might drive the message home, as the current ver...
Comment | 25 Feb 2011
I find it surprising that no-one has referred to the matter of disability related absence, eg for chronic conditions like arthritis. This means that you will need to embed awareness that the standard tigger points and procedures, disciplinary or whatever, will need to be overidden by specific arrangements confirmed in respect of individuals. What it may mean in practice is that the trig...
Comment | 24 Feb 2011
I know the 'Bradford' system has gained a certain amount of credibility in HR circles, but as a general observation I would be cautious about using anything that came out of a management school in the 80's . Remember that this was the time when people - thats what human resources used to be called - were being commodified as part of society becoming a human grocery store for employers (Axel Rose was a hell of a wordsmith!) An ongoing question that I have yet to receive an intellig...
Comment | 24 Feb 2011
...://en.wikipedia.org/wiki/Bradford_Factor It's used here with trigger points >125 Formal attendance review >250 Oral Warning >500 Written Warning >1000 Final Written Warning The above are subject to investigation before the actions are taken as in many cases there's a legitimate reason for the absence. The trigger points are published and are calculated on a rolling 12 months period.
Comment | 23 Feb 2011
Agree with Kate, that openess is the fairest way for all so you know whats expected. My previous workplace had an absence policy where the trigger points were 5% of the total work days available, or 3 occasions, over a 12 month rolling period. something to consider.
Comment | 23 Feb 2011
Royal Mail has been accused by a union of using draconian practices, including monitoring when employees clock in and out of the company’s security system, to track staff absences.Mike Sibley, Royal Mail’s Head of Operations for Heathrow Worldwide Distribution Centre, stated n the national press that he is tackling absence through “rigorous management in order to increase profits”:”Royal Mail has a check in/check out system installed for security reasons. This allow...
News | 4 Aug 2008
Aaah -soo, "Compliance" & "Positive Regard for All" delivered by improving quality of relationship management and thereby 'wellbeing' via mindset change management program - think that sums it up ? Or, is it gonna end up as more of the same compliance driven presenteeism and drip, drip, drip, performance sapping and productivity insidious underminning & sort of standard generic and on-going "approval de...
Comment | 27 Mar 2010
I thought "customer relationships" applied equally to 'internal' relationships ? Perhaps the concept of "Positive Regard in relationship management" has lost something in translation......
Comment | 5 Aug 2008
The Advisory, Conciliation and Arbitration Service (better known as 'ACAS') has published four new online learning tools in the past month, which may provide members with some practical guidance. The topics covered are: contracts and written statements, redundancy handling, and managing absence in the workplace. You will need to register, but the packages are available free of charge from: http://www.acas.org.uk/elearning/
News | 7 Dec 2004
While technology has changed the way we work, absence management procedures have not kept pace, which has created serious welfare, management and productivity issues. This is the findings of a major report, 'Sick Notes', by Ellipse, the group risk insurer, and Professor Cary Cooper, CBE, a world authority on workplace issues. Based on quantitative research amo...
News | 2 Feb 2012
...‘sick note’ has provided the nudge needed for managers to open up important conversations with their staff and discuss the best way to help get individuals back to work, according to new research from the Chartered Institute of Personnel and Development. New findings from the CIPD/Simplyhealth Absence Management survey reveal that more than half of employers (52%) agree that the introduction of the fit note has enabled line managers to prompt conversations about absence and health issues with their staff. Just under a third of the organisations (31%) questioned in the CIPD/Simplyhealth survey agreed that...
News | 14 Dec 2011
...dvice and counselling on a variety of issues causing absence and/or performance problems should be retained. Record-keeping obligations under SSP should be abolished to reduce employer administrative burdens. Government should update its Employers Charter to address misconceptions around sickness absence management, especially legal uncertainty. Government should carry out further research into the reasons behind the number of people claiming ill health benefits who come straight from work, especially from smaller employers, but appear not to have been paid sick pay by their employer beforehand. Public sec...
News | 22 Nov 2011
...st to sickness absence every year. The review is due to be published shortly. McVey said: “For the sickness and absence review’s conclusions to be implemented effectively, line managers will be the crucial front line force, they are the unsung heroes of the British workplace”. A recent CIPD absence management survey estimated that “line managers take primary responsibility for managing short-term absence in two-thirds of organisations overall and more than three-quarters in the public sector. They take responsibility for managing long-term absence in 55% of organisations overall and for 73% of the pub...
News | 20 Oct 2011
Stress is, for the first time, the most common cause of long-term sickness absence for both manual and non-manual employees, according to this year’s Chartered Institute of Personnel and Development (CIPD)/Simplyhealth Absence Management survey. A link between job security and mental health problems is also revealed in the survey. Employers planning to make redundancies in the next six months are significantly more likely to report an increase in mental health problems among their staff (51% compared with 32% who are not p...
News | 5 Oct 2011