Insulting emails and reasonable responses

• Author:
• John Macmillan

It’s not what you say; it’s how and whether your company’s e-mail policy lets you say it.

According to a recent news story, a senior executive at Scottish Television was fired after allegedly describing her managing director as “that big fat thing” in an apparently sympathetic e-mail to his personal assistant.

The MD is said to have found the message while searching the PA’s screen for another document. On behalf of the sacked executive, a representativ... (709 more words)

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