Cost of failure to comply with pre-action protocol for personal injury claims

Telephonists making a claim against Orange plc after their hearing was affected by loud acoustic shocks at work have been awarded £15,000 costs when the mobile phone giant failed to comply with the Pre-Action Protocol for Personal Injury Claims.

Senior Master Turner ordered Orange to pay the costs on 13 January 2005, after it had failed to respond to repeated requests for a decision on liability and to provide disclosure. Master Turner also ordered the specific disclosure of documents reque... (21 more words)

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