Businessman and hotel resolve disability discrimination dispute

A Shropshire businessman who uses a wheelchair has negotiated a settlement with a hotel chain, with support from the Disability Rights Commission (DRC).

Carl Ford, a disability consultant from Market Drayton and representatives from Express by Holiday Inn worked with the DRC's Conciliation Service to resolve a dispute over a hotel room booking last year.

Mr Ford was on a business trip when he tried to book a twin room for himself and his personal assistant at an Express by Holiday Inn hotel... (369 more words)

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