Does your business sell to consumers or to other businesses?

• Author:
• Dominic Watkins

...If the answer is yes, you should be aware that the law relating to how products and services are advertised has changed.

On 26 May 2008, all the old rules that prohibit false trade descriptions and misleading price indications were swept aside in favour of a general duty to trade fairly, and prohibitions against misleading actions and omissions.

If this were not enough, these consumer protections do not just apply to advertising, but every interaction with the customer before during an... (91 more words)

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