Grievance should set out "who, what, where, when, and why" of the complaint

• Authors:
• Kim Pattullo
• Sheila Gunn
• Blair Adams

In Clyde Valley Housing Association v. MacAuley (2008) the EAT has held that to comply with the statutory requirements in relation to a grievance under the modified grievance procedure (MGP), an employee must set out in their grievance sufficient information for the employer to identify the "who, what, where, when, and why" of their complaint.

Background

Ms MacAuley and Clyde Valley Housing Association (Clyde) had agreed that the MGP would apply to the employee's complaint, as s... (342 more words)

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