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Non-contractual Grievance Policy and Management Guide, version 3.0


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All employers are required to follow statutory minimum grievance procedures following the Employment Act 2002 which came into force in April 2004. This draft Non-contractual Grievance Policy and Procedure has been published to help employers comply with the these regulations.

Employers should have a clear record of the policy and procedures for grievances to provide clear guidance to employees on the procedure that will be followed by their employer in the case that an employee should raise a formal grievance. The policy can also act as a checklist for managers, in relation to the steps that should be taken, with a view to minimising procedural irregularities and allegations of unfair treatment.

The draft policy covers:
  • Standard Grievance Procedure (for current employees)
  • Modified Grievance Procedure (for former employees)
  • Other Procedural Information e.g. appropriate person to conduct grievance hearings, record keeping

The draft policy also comes with a 8-page Management Guide containing helpful notes on the policy and alternative provisions for employers.



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