Latest posts:
Rate this!
linda fagan
Member - 2 posts
hi alan, thanks for that info, the company says it was "due test" as it was 5 years old and the automatically replace them when they are "due test" , i told them that being 5 years old that is not a reason for replacement. they said the charge is £35+ vat to test it but as im on a street where powder extingisher cannot be tested, they need to take it away to test, so they charge £35 + vat for the brand new one instead of testing the old one, so i guess its fair enough.
thanks again
Rate this!
linda fagan
Member - 2 posts
i have a powder fire extingisher in a very small shop , it gets serviced yearly by realm (realmfire.co.uk), this time around they came when i was not here only a staff member and replaced it with a new one, they didnt leave my old one to prove it had been replaced and i did not authorise replacement, im guessing they replaced it as its 5 years old however it has never been used and was in very good condition. are they right to replace it or are they just trying to get extra cash from me, as i never authorised replacement so will need to pay or can i demand the old one back again? is it ok to have a 5 year old extingisher? or do you have to change it?
and help would be nice
many thanks
0 (0)
