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Adam Ward
Member - 3 posts
Hi.
I changed my bank details and passed them onto the company. I gave them 10 digits for the account number as I was not sure which part they needed.
They took the last two numbers, instead of the first two and have paid the wrong account with my wages. I faxed a written copy of my bank details on Friday (the day we were paid) and my team leader at work has already them yesterday and today.
They have not replied to him, so my team leader says he will call them tomorrow, but I cannot complain as it is my fault for giving incorrect details and that I have to wait until they sort it, by receiving money paid into wrong bank back to the company, so they can pay me.
Is there a particular period of time they have to take for this and also is it definitely my fault? I am assuming it is because it is my responsibility to check I give the correct details?
Thanks
Adam
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James Fairchild
Member - 171 posts
Adam,
First of all, you're posting on the wrong forum. This website is for Managers and HR people to discuss issues. A popular site for employee advice is http://www.armchairadvice.co.uk/forum
However, I'm in a good mood.... so if the moderators will permit me, here goes:
No I don't believe it is your fault. Whilst the traditional banks have always had a sort code and eight digit account number, the smaller banks (example Nationwide, Woolwich, etc) often do not use sortcodes, and give a customer a long account number (sometimes, the first two digits of which are a branch identifier, or account type identifier).
Bank account and Credit card numbers are often subject to an algorithm (if you're bored, look up Luhn Check Digit online) and I would be surprised if the "made up" account number has actually gone into a genuine account.
From your point of view, you could sue for non-payment of wages. From their point of view, you have given a ten digit account number upon which they made an incorrect assumption.
On a practical level, do give them time to sort this out. You could perhaps call in to your bank and explain what has happened. It may be that they can see that the money is sitting in a black hole, and can assist you at their end.
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