1 Jul 2007 9:03AM
There will always be disputes in the workplace. Where people are involved, there will always be disagreements and upsets. We can't avoid them entirely, but what we can do is manage them properly.
If complaints were managed better, then the spiral into cases fit for tribunal may be avoided in most situations - and undoubtedly this was the thinking behind the Employment Act 2002 (Dispute Resolution) Regulations 2002, introduced back in October 2004.
But it seems these regulations introduced... (399 more words)
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